HSUD Frequently Ask Questions

Are You Ready For The Red Pill?

Frequently Ask Questions

Q: Why is my bill always late?

A: Awaiting a response from HSUD.

Q: Why am I being charged a late fee when HSUD is the reason that I was late?

A: Awaiting a response from HSUD.

Q: Why am I being charged a late fee AND a late charge?

A: Awaiting a response from HSUD.

Q: What is the billing date for my bill?

A: Awaiting a response from HSUD.

Q: Why is bank transfers no longer a method of payment?

A: Awaiting a response from HSUD.

Q: Why is there a convenience fee for online payments? Isn't it more convenient for HSUD to process payments this way or do you prefer customers on your doorstep?

A: Awaiting a response from HSUD.

Q: Where can I ask my questions and post my comments online?

A: For now, try this link: The Real Holly Springs on Facebook. Opens in a new window.

Q: How do I read my own meters?

A: Try looking here for help: